Privacy Policy

What we collect

We collect account details you provide, login information, selected subjects, mock attempts, saved questions, uploaded questions, votes, bookmarks, and payment status needed to run MockMob.

How we use it

We use your data to deliver mocks, track progress, power chapter review, provide sourced DU eligibility and historical comparisons, prevent abuse, moderate community questions, process payments, and improve the product.

Optional usage data (updated 20 October 2026)

Usage data can be on if you say you are 18 or older or choose Rather not say. It is always off if you say you are under 18, and it stays off until you answer the age question. In the app, it starts on when you answer 18 or older or Rather not say during setup. If you only use the website, it stays off until you answer the age question in Profile and turn it on. You can turn it off at any time, in Profile on the website or in the app under You, then Privacy. Turning it off deletes what was collected. If your child is under 18 and uses MockMob, email support@mockmob.in with the account email and we will turn usage data off for that account and delete what was collected.

When it is on, we record which screens and steps were used, such as starting a session or opening a result, with the app version. We never collect answers, marks, free text or contacts. The app also sends crash reports with the error, the screen and basic phone details, but no account, device ID or IP address. They cannot be linked to you, so turning usage data off does not delete them; we delete them after about 30 days. All of this is first-party only: no third-party tracking and no advertising. We keep usage data for 180 days.

Question stream activity (required in the app)

When you are signed in, the Android app sends three kinds of event about the questions in the question stream: seen (a question was shown to you), attempted (you picked an answer; the event carries the option you picked, and we work out from it whether you were right) and skip (you moved on without answering). Each event carries your account, the question, how you were using the stream and, when the app sends it, how long the question was on screen. We need these to run the app: they update your learning progress, and they let us check that a like or a save comes from someone who actually saw the question. They are a required part of using the stream, separate from the optional usage data above, so turning that off does not stop them. They are first-party only, never used for advertising and never shared with anyone else. They are kept with your account and deleted with it, within 30 days of a deletion request.

Reporting an AI reply

Replies written by AI in the app have a Report this reply button. When you use it, we keep the reason you chose (from a short list), the text of that reply, and the date, linked to your account, so we can check the reply and improve it. You can only report a reply you were sent. We read reports to check replies; we do not use them for advertising. They are deleted with your account.

The Mob: studying with friends

A Mob is a private group of up to 5 students. You can only join one through an invite link or code that a member sends you, and an invite works for 7 days. There is no Mob search, no member search, no chat, no messages, no photos, and MockMob never asks for your contacts. A Mob's name comes from a fixed list of names, so there is no free text.

Games. Any member can start a game for the Mob: a sprint of 5 questions, or a round of 10, 15 or 20 questions, taken from MockMob's question bank. A game stays open for 24 hours. Each member plays it once, on their own, at any time in those 24 hours. Marks are CUET marks: 5 for a right answer, minus 1 for a wrong answer and 0 for a skipped question. When the game closes, the answers and explanations open for every member of the Mob.

What the other members of your Mob see. Your Mob display name (you choose it, 2 to 18 characters, starting with a letter) and colour, and your Fold, the small picture you pick for your seat. When you finish a game, they see that you finished it and when. If you share your marks, they also see your marks and your place on the podium, and one short line about how your game went, picked from a fixed list, such as every question right, three right in a row or the quickest finish. Nobody sees which option you picked on a question in a game, and nobody is told who has not played. Only the members of that same Mob see any of this. It is never shown to anyone else and never on a public page.

The podium. Once you have finished a game you can open its podium. Members who share their marks are placed by CUET marks, highest first, and members on the same marks share a place. Places are on by default. The Mob's owner (the member who started it, or after they leave, the member who has been in it longest) can switch places off for the whole Mob, and then the podium shows marks with no places.

Ghosts. While you play, you can race ghosts. A ghost replays the pace of another member's finished run: the times they took to reach each question, shown with their display name, colour and Fold. A ghost never shows what that member picked or whether they were right. On a rematch, your own earlier run can be a ghost too.

Sharing is on by default, and you can turn it off. In your Mob's settings, turn off "Share my marks in games". From then on your run takes no place and shows no marks on the podium, your moment line only says you finished, your right answers are left out of the Mob's together total (the number of questions the Mob got right as a group), and your run is not used as a ghost for others. Other members still see that you finished a game and when. You can turn sharing back on at any time. The same switch covers the weekly paper, below.

The trap. When 3 or more members have finished a game, and one wrong answer on one question was the pick of at least 2 members and half or more of them, the Mob is shown that question as a trap: most of you picked the same wrong answer. It is worked out for the Mob as a group, and it never names anyone or shows how many members picked it.

Fix it together. After a game closes with a trap, each member can answer a fresh question like it, once straight away and once in a check a few days later. We keep whether you got each one right. The Mob only sees how many members have fixed the trap, never who.

The weekly paper. A Mob can also sit a 10-question paper each week, the same questions for every member, and a Mob member with Pro can make extra papers on a chapter. A paper has no podium and no places. Unless you turn sharing off, the other members see your score on a paper and, for each question, the option you picked, whether you changed your answer and how long you spent, but only if they share theirs too: you see another member's answers only while you share yours. Once 3 or more members have sat a paper, members who sat it can see how many picked each option and the Mob's most common wrong answer, with no names, and a member who keeps their answers private is never counted in the option counts.

Nudges. After you sit the weekly paper, you can send one "Sit it with me" note a week to the members who have not sat it. It carries your display name and no text. You are never told who has not sat. You can mute nudges in the Mob's settings.

Stickers. Members can send each other stickers from a fixed set of 8, such as "Nice one" and "So close". There is no free text and there are no photos. The Mob sees who sent which sticker and when. Stickers are kept for 30 days. Older ones are deleted the next time one of the Mob's games closes.

Quest, chain and Folds. Every question answered in the Mob's games and papers counts toward one weekly quest for the whole Mob. It is counted by game or paper, never by person. A member can step out of a week's quest, which makes the goal smaller; the Mob is never shown who stepped out. Weeks in a row with the quest done make the Mob's chain. You can earn Folds and den items by playing. They are earned, never bought, and the Fold you pick for your seat is shown to your Mob.

Passing the mic. A member with Pro can pass the mic to another member of the Mob, which lets that member start a game. The member who gets it sees who passed it.

The invite page shows the subject, the Mob's name, how many seats are taken and when the link stops working, never anyone's name. A signed-in visitor also sees the display name of the member who made the link.

Leaving and blocking. You can leave a Mob at any time. Your membership, your game runs and answers, your paper sittings and the stickers you sent in that Mob are deleted when you leave. What the quest has already counted stays, with no name on it. Leave and block takes you out of that Mob and out of every other Mob you share with that person (in a Mob you own, that person is removed instead), and neither of you can join a Mob the other is in. They are not told that you blocked them.

Reporting. You can report a member's name, their nudges, or anything that makes you feel unsafe. The moderation list shows the reason, the reported display name and the date, not who reported. A moderator can remove a member from a Mob. Reports are deleted after 180 days.

Deleting your account removes all your Mob data within 30 days of the request, like the rest of your account: your memberships and display names, your game runs, answers and marks, your paper sittings, the stickers you sent, mics passed to or by you, your Fix it together answers, your step-outs, nudges and blocks, your seat Fold and the Folds you earned, and your chain settings. Reports you made or that name you lose any link to your account. Games, extra papers, invite links and Mobs you started stay with the Mob, with no record of who made them.

What we keep to run the Mob. A note that you used your free weekly game start or your free side-by-side, so leaving and joining again cannot be used to get more; it is deleted with your account. We count Mob use only as totals across all Mobs (for example, how many papers were sat in a week), with groups under 5 never shown. No Mob activity is used for advertising.

Android app

The Android app keeps your notification preferences and study goal on your account, so your reminders match what you chose. The reminders themselves are scheduled on your phone by the app. MockMob does not send push notifications to your phone. You can turn reminders off in the app or in your phone settings. Your preferences and goal are removed when your account is deleted.

Deleting your account

Open Profile, then Delete account, or email support@mockmob.in from your account email. We delete your account and study records within 30 days. Payment records required by law are kept. Details are on the account deletion page.

Practice events and optional AI

New sessions may record answers, answer changes, visits and elapsed times. These are device observations and are not assumed to explain why a question was skipped. Session snapshots, learning observations and corrections preserve history. Core recovery does not require paid AI. Ask Mobi answers questions about your own record on the spot. Any other question you ask, with a short summary of your record, is sent to an AI service that writes the reply for MockMob. A doubt with its follow-up, or a mistake fixed for good, uses 1 credit; the cost is shown before you send it, and the reply can be wrong. It does not need your full raw attempt history.

Retention and requests

Account and practice records remain while your account is active. Payment and fraud-prevention records may remain after a deletion request where reconciliation or legal obligations require them. Usage data is kept for 180 days. Deletion requests are handled within 30 days as described below. Request an export at support@mockmob.in.

Payments

On the website, payments are handled by Razorpay. MockMob stores your subscription and access status and the payment references we need to match a payment to your account, but not your full card, UPI or bank credentials.

In the Android app, Pro (a monthly subscription) and credit packs are bought with Google Play Billing. Google holds your payment method and takes the payment, so MockMob never sees your card or UPI details. When you buy, the app sends Google's purchase token for it to our server, and we check it with Google. To do that, the app also sends Google a one-way code made from your account id, which Google keeps with the purchase. For each Play purchase we store the token, Google's order number, what you bought, when, whether Google has acknowledged it or refunded it, what it gave you (Pro until a date, or a number of credits) and, for a subscription, its state and the date it runs to. Google tells us when a subscription renews, ends or is refunded, and we take back what a refunded purchase gave.

When you delete your account, we first cancel any Pro subscription of yours that Google could still charge. If that cannot be done, nothing is deleted yet and the request stays open. After deletion we keep the Play purchase record, cut down to what ties Google's order to what was given, because the law requires payment records. It is no longer linked to your name or email. Cancelling the renewal does not refund the month you already paid for.

Community content

Questions, explanations, votes, and other community contributions are checked by automated systems. Uncertain recovery content is withheld; routine human review is not promised.

Your choices

You can stop using the service, request account help, or ask us to review account-related information. Some records may be retained where needed for fraud prevention, legal compliance, or payment reconciliation.

Contact

For privacy, export or account-deletion requests, email support@mockmob.in from your registered address. Include a payment reference for billing issues; do not send card or bank credentials.